On 26 January 2026, Cisco announced the launch of their 360 Partner Program designed to provide clarity across the Cisco portfolio including Splunk platforms as well as reward partners for their expertise and the measurable value they create across the customer lifecycle. As an MSP, AC3 will leverage the new program to elevate customer outcomes in relation to AI-ready data centres and digital resilience.

A key resource AC3 has access to following the launch is Cisco’s partner metric called Partner Value Index (PVI), which provides the end goal of tailored learning paths and opportunities for various Cisco partners to boost value and profitability.

Focusing on the notion that the PVI measures partners by the value provided to customers, AC3 dedicates their resources into increasing their PVI across Splunk and Cisco networking specifically by redesigning their scopes of work, upgrading their Cisco and Splunk skillset via Cisco’s Black Belt Academy, and successfully completing audits.

The result? AC3 is a Preferred Partner in Cisco Networking and Splunk, which in turn delivers the benefits of:

  • Better customer engagement
  • Creating customers who see the value we can add to their operations
  • Better pricing for customers
  • A more evolved partner relationship

“By adapting we and more importantly our customers, are thriving in the new world of Cisco PVI”, says Clifford Fairbass, AC3’s Partner Alliances Manager.

What’s more, AC3 specialise in areas such as Collaboration Architecture, Unified Computing Technology and Data Centre Architecture – further affirming their commitment to customer successes.